CRM Dashboard 9.0.5
Voicent CRM Dashboard is unified agent desktop software that puts the customer at the center of all interactions - phone, text message, email, and social media. By providing customer information accurately and integrating with your business process seamlessly, ...
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Avaya Call Center Flow Chart Download
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26Freeware
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27Request Tracker 3.1
For help desks or any call center. Track who requests what and when they requested it, what was done to address the request, who handled the request and how much time it took them. If you charge customers for the requests you handle, Request Tracker ...$149.00 -
28Edraw Flowchart Software 7.2
Edraw is a new flowchart software, which creates flowcharts and business charts with minimum time loss for you. Support basic flowcharts, organizational charts, business charts, hr diagrams, work flowcharts, programming flowcharts and network design ...$69.95
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29Advanced Call Center 6.0
All the features you'd expect are supported: call monitoring and logging, Caller ID with pop-ups and voice alerts, "white" and "black" lists, customizable and personalized greetings, and conversation recording.Advanced Call Center ...$39.95 -
30SSIS Remove redundancy 1.0
The requirement goes something like this: You have some sources, let it be some sales data or some Call center data coming from different sources. Data can be of different media. But you are able to load it in your staging tables i.e. one staging database ...Freeware -
31Edraw Flowchart 7.7
Top 10 Reasons to Use Edraw: 1. Easy to Learn, Easy to Use. Drawing does not need to start anew. Just drag the ready-made shapes from the library pane and drop them on your page. Drawing couldn't be easier! 2. Rich pre-drawn templates. Include basic ...$69.95
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32Omega Chart 6.0
Omega Chart is a develoopment tool which helps users to created flow charts. This package converts source codes to their flowchart equivalence. The generated flowchart is viewable through Microsoft Excel, Microsoft Internet Explorer or Microsoft Visio.$50.00 -
33Call Detail Recorder 1.0
For SMDR, ANI, or 911 ALI recording, download the Call Detail Recorder .To choose a recorder, first determine the number of lines required. Each line is an audio source, like a phone line, PBX port, extension, radio or microphone. Lines can be "switched" ...Freeware -
34Avaya Interaction Center 7.2
The Interaction Center software suite provides enterprise-class control of contact-center communications across multiple channels: voice, video, email, Web chat, and IP telephony. It simplifies the management process, helping companies maintain high ...$250.00 -
35SharpShooter Diagrams 1.0
Data representation in the form of flow chart or diagram provides a true and fair concept of processes and their interconnections. But often the building of such scheme requires a lot of time and special knowledge. SharpShooter Diagrams offers a unified ...$950.00
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36CT Developer Studio 2.0
CT Developer Studio helps you develop and host automated call handling systems which can be tailored to individual needs. Develop complex IVR software or implement a simple inbound call center, set up automatic dialing or create a fully automatic call ...$99.00 -
37e!Sankey pro 2.0
A Sankey diagram is a directional flow chart where the magnitude of the arrows is proportional to the quantity of flow. Sankey diagrams are a useful way of visualizing material flows, energy efficiency or costs.If you are a chemical engineer, an environmental ...$199.00
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38e!Sankey 2.0
A Sankey diagram is a directional flow chart where the magnitude of the arrows is proportional to the quantity of flow. Sankey diagrams are a useful way of visualizing material flows, energy efficiency or costs.If you are a chemical engineer, an environmental ...$99.00
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39Skype Call Recorder 5.5
Skype Call Recorder is widely used by many Skype users and business call centers. It is used for recording high quality Skype audio and video calls on both sides automatically. As the best quality Skype Call Recorder, It can support many kinds of audio ...$29.95
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40EasyErlang 2.5
EasyErlang© is a feature-rich yet very easy to use staffing calculator and planning tool for call centers, help desks and virtually any telephone and email contact centers. It analyzes customer telephone call traffic, calculates how many customer ... -
41TRANE HDPsyChart 3.1
Now you can get a Complete Flow Diagram Schematic with all Process and Thermo-Physical properties with One-Button-Click! NEW PROCESS ANALYSIS CAPABILITIES - New Auto Flow Chart Diagram - New Individual Process Line Color Control - New Individual Point ...$69.00 -
42Cuba Server for Remedy (Avaya
Also it can indicates status of call – eg ‘number called’, ‘busy’, ‘call hung up’, etc. Cuba supports most business grade telephone systems.$3,000.00 -
43PerSonoCall Consumer Edition 2.1
Plantronics software enables the integrated call control features for Plantronics audio devices including call answer/end and synchronized mute with your softphone. PerSonoCall Consumer Edition Software for Windows provides integration between Skype ...Freeware -
44FlowBiz Workflow Designer 3.5
Workflow Designer is a tool that is used to design the flow of activities in a workflow. The designer seamlessly binds both a flow chart diagram and workflow details together to help break Workflow Maps into easy to manage steps with so little effort.$100.00 -
45XD++ Visualization HMI ToolKit 10.0
"The only Flow/Diagramming Kits that provides full source code of components for MFC and ActiveX in a single package!" XD++ MFC Library Professional Edition is a MFC/C++ framework for developing Microsoft Visio like interactive 2D graphics ...$549.00 -
46RFFlow Flowchart Software 5.06
Simply drag a shape from a stencil to your chart. Shapes in RFFlow will automatically size around your text. Right-click on a shape or line to edit its properties. RFFlow includes over 1600 shapes that are carefully organized into stencils designed ...$49.00 -
47Flow Chart Maker 1.8.0.0
This application is for creating flow charts on the WP7 App. It is not limited to making flow charts, but is also useful for making conceptual maps, Diagrams brainstorming, planning operation, as well as providing an easy way to organize your ideas. ...$1.29 -
48Skype Recorder 6.0
To businessman, Skype Recorder can absolutely help to enhance the customer service of call center. The Machine Bind License is recommended to business call centers. Once the Skype Recorder has been authorized to a specified machine in the business ...$29.95
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49IEX TotalView 3.1
IEX TotalView Workforce Management software, now named NICE IEX Workforce Management, enables even the most complex multi-site, multi-skill and multi-channel call centers to forecast staffing needs, schedule their representatives’ time, and ... -
50MXIE 6.0
Main features: - One-click to call – start / receive and control calls via mouse, keyboard or telephone - Built-in softphone - MXconnect™ lets you make any phone your business phone, and maintain call control through MXIE - Find ...